Services
The right support should make everyday life easier.
QERA currently provides Support Services and Support Coordination, with Supported Independent Living planned for the future. Each service is delivered with the same commitment to listening, reliability, honest communication and respect for each participant's choices. We will take the time to understand what you need before deciding together whether QERA is the right provider for you.
01 · Available now
Support Services
Everyday support should work around your life — not require your life to work around a service.
QERA provides practical assistance based on your routine, preferences and support needs. We focus on respectful relationships, reliable communication and familiar support workers wherever possible.
What this can include
- Support to attend appointments
- Shopping and everyday errands
- Social and community participation
- Personal care and daily living support
- Assistance with tasks around the home
- Building everyday skills and confidence
- Support to work towards personal goals
- Consistent support from familiar people wherever possible
All supports are discussed with you and delivered in line with your NDIS plan, service agreement and individual needs.
02 · Available now
Support Coordination
An NDIS plan can create valuable opportunities, but understanding and putting it into action can sometimes feel overwhelming.
Our Support Coordinators work alongside you to understand your plan, explore your options and connect your supports to the goals that matter to you. We explain things clearly, help resolve problems and support you to make informed decisions.
What this looks like
- Understanding your NDIS plan and the supports it may fund
- Identifying providers that suit your goals, preferences and circumstances
- Organising supports and helping providers work together
- Preparing for plan reassessments and changes in circumstances
- Responding when a provider leaves or a support arrangement stops working
- Building your confidence and capacity to manage supports more independently
- Helping you understand your choices without making decisions for you
03 · Coming soon
Supported Independent Living (SIL)
QERA is working towards offering Supported Independent Living for people who need regular assistance to live as independently as possible.
Once the required registration is confirmed, our approach will focus on creating safe, respectful and genuinely supportive homes. Support will be shaped around each person's assessed needs, routines, goals and living arrangements.